At idn69, the privacy and security of your personal data is a core operational priority — not an afterthought. This Privacy Policy explains precisely what information we collect, why we collect it, how it is used and stored, who it may be shared with, and what rights you hold as a data subject.
Six principles that define how idn69 handles every byte of your personal information — from registration to withdrawal.
All data transmitted between your device and idn69 servers is protected by TLS 1.3 encryption — the same standard applied by international banking institutions including BCA and Mandiri.
idn69 does not sell, rent, or commercially transfer your personal data to unaffiliated third parties. Your information exists solely to support your account and improve your experience on the platform.
Data collected at registration is used only for the purposes declared at the time of collection. If we need to use your data for a new purpose, we will notify you and obtain your explicit consent.
idn69 collects only the data that is strictly necessary for account operation, KYC compliance, fraud prevention, and the delivery of our gaming and betting services.
You have the right to access, correct, port, restrict, and request deletion of your personal data at any time, subject to our legal retention obligations and ongoing KYC requirements.
Personal data is retained only for as long as necessary to fulfil the purpose for which it was collected, plus any additional period required by applicable anti-money-laundering record-keeping obligations.
As a Member of idn69, you hold the following rights with respect to your personal data. Submit a request at any time by emailing our support team.
Request a copy of all personal data held by idn69 in relation to your account. We will respond within 30 days.
Request correction of any inaccurate or incomplete personal data associated with your account.
Request deletion of your personal data once your account is closed and all legal retention obligations have been satisfied.
Request that we temporarily limit the processing of your data while a dispute or correction request is being resolved.
Receive a structured, machine-readable copy of data you have provided to idn69 for transfer to another service provider.
Object to the processing of your personal data for direct marketing purposes at any time, with immediate effect.
In this Privacy Policy, the following terms carry the meanings assigned below:
idn69 is the Data Controller responsible for all Personal Data collected through the https://idn69.cam platform. As Data Controller, idn69 determines why your data is collected and how it is processed, stored, and protected.
All data-related enquiries, subject access requests, and complaints should be directed to our dedicated support channel. Contact details are provided in Section 15 of this Policy.
idn69 processes Personal Data in compliance with internationally recognized data protection principles, including purpose limitation, data minimization, storage limitation, integrity, confidentiality, and accountability.
idn69 collects Personal Data through three primary channels: information you provide directly, data generated automatically by your use of the platform, and information received from third-party verification providers. The categories of data collected are set out below:
3.1 Data You Provide Directly
3.2 Automatically Collected Data
3.3 Data from Third Parties
idn69 processes your Personal Data on one or more of the following legal bases, depending on the specific processing activity:
| Processing Activity | Legal Basis |
|---|---|
| Account registration & management | Performance of a contract — necessary to create and maintain your Member account. |
| Identity & age verification (KYC) | Legal obligation — required under international anti-money-laundering and responsible gaming standards. |
| Processing deposits & withdrawals | Performance of a contract — necessary to fulfill the financial transaction you have requested. |
| Fraud prevention & security monitoring | Legitimate interests — protecting the platform and Members from unauthorized access, financial crime, and abuse. |
| Responsible gaming monitoring | Legal obligation and legitimate interests — identifying at-risk behavior and providing intervention tools. |
| Marketing communications | Consent — only where you have explicitly opted in to receive promotional messages from idn69. |
| Platform analytics & improvement | Legitimate interests — understanding how Members use the platform to improve performance and user experience. |
| Legal compliance & record-keeping | Legal obligation — retaining records as required by applicable anti-money-laundering regulations. |
idn69 uses the Personal Data we collect for the following specific purposes:
No Secondary Sale: idn69 does not use your Personal Data for any commercial purpose beyond those listed above. We do not sell, rent, or license your personal data to advertisers, data brokers, or other third parties for their own marketing use.
idn69 does not share your Personal Data with external parties except in the following defined circumstances:
In every case of data sharing with third-party processors, idn69 maintains written data-processing agreements that impose equivalent data protection obligations on the recipient and prohibit onward transfer without idn69's prior written consent.
idn69 retains Personal Data only for as long as necessary to fulfill the purpose for which it was collected, plus any additional period mandated by applicable record-keeping obligations. The principal retention periods applied are:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | AML record-keeping obligation |
| KYC documents | Duration of account + 5 years post-closure | AML and identity verification compliance |
| Transaction records | Duration of account + 5 years post-closure | Financial record-keeping obligation |
| Customer support communications | 3 years from last interaction | Dispute resolution and quality assurance |
| Marketing consent records | Until consent is withdrawn + 2 years | Demonstrating lawful basis for marketing |
| Platform analytics data (anonymized) | Up to 24 months, then aggregated | Legitimate interest in platform improvement |
| Session and security logs | 90 days from event date | Fraud detection and security monitoring |
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymized in a manner that renders re-identification impossible.
idn69 implements a layered security architecture to protect your Personal Data against unauthorized access, loss, alteration, and disclosure. Our technical and organizational security measures include:
Your Responsibility: idn69's security measures protect data on our systems. You are responsible for maintaining the confidentiality of your account password and for ensuring your registered email account is secured with a strong, unique password. idn69 will never ask for your password by email, chat, or any other channel.
idn69 uses cookies and similar tracking technologies to enable platform functionality, maintain your session, and analyze how the platform is used. The categories of cookies deployed are as follows:
idn69 does not deploy third-party advertising cookies or retargeting pixels. You may manage cookie preferences through your browser settings, though disabling strictly necessary cookies will impair your ability to log in and use the platform.
idn69 does not knowingly collect Personal Data from individuals under the age of 21. The platform is intended exclusively for adults aged 21 and over who are residents of Indonesia. Age verification is a mandatory step in the KYC process, and idn69 applies automated age-gate controls at the registration stage to prevent underage access.
If idn69 becomes aware that Personal Data has been collected from an individual who is under 21 years of age, that account will be immediately suspended, all data associated with the account will be securely deleted, and any deposited funds will be returned to the original payment source.
If you are a parent or guardian and believe your child has accessed or registered on the idn69 platform, please contact our support team immediately. We will investigate and act promptly.
idn69's primary data storage infrastructure is maintained on servers located in secure data centers operating under internationally recognized security certification frameworks (ISO 27001). In the course of delivering the platform's services, Personal Data may be processed by contracted third-party service providers whose operations are based outside Indonesia — for example, game studio providers, cloud infrastructure partners, and KYC verification platforms.
Where such international transfers occur, idn69 ensures that appropriate safeguards are in place, including contractual data-processing agreements that impose data protection standards equivalent to those applied within idn69's own operations. idn69 does not transfer Personal Data to jurisdictions that do not provide adequate data protection guarantees without implementing appropriate supplementary contractual safeguards.
To exercise any of the data rights described in this Privacy Policy (access, rectification, erasure, restriction, portability, or objection), submit a written request to our support team using the contact details in Section 15. Please include the following in your request:
idn69 will acknowledge your request within 5 business days and will provide a substantive response within 30 calendar days of receipt. Where the complexity of the request requires additional time, we will notify you within the initial 30-day period and provide a revised response date, which will not exceed 90 days from the date of the original request.
Erasure Limitations: The right to erasure is subject to idn69's legal retention obligations. We cannot delete transaction records, KYC documents, or other data that we are legally required to retain for a defined period under anti-money-laundering regulations, even after account closure.
idn69 sends promotional communications — including bonus offers, seasonal promotions tied to Indonesian cultural events such as Idul Fitri and Ramadhan, and platform update announcements — only to Members who have explicitly opted in to receive such communications at the time of registration or subsequently through their account settings.
You may withdraw your marketing consent at any time by:
Withdrawal of marketing consent will take effect within 5 business days. Please note that transactional communications — such as deposit confirmations, withdrawal notifications, KYC status updates, and account security alerts — are not marketing communications and will continue to be sent regardless of your marketing preference settings, as they are necessary for the operation of your account.
idn69 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable legal requirements, or the services offered on the platform. The version number and effective date at the top of this document identify the currently operative version.
Where a material change is made — for example, a new category of data being collected, a new third-party processor being engaged, or a change to retention periods — idn69 will notify registered Members by email at least 14 days before the change takes effect. Your continued use of the platform after the effective date of any revision constitutes your acceptance of the updated Privacy Policy.
If you do not accept the revised Privacy Policy, you must cease using the platform and contact our support team to arrange account closure. Previous versions of this Privacy Policy are available on request.
For all data protection enquiries, subject access requests, and privacy-related complaints, please contact idn69 through the following channel:
Data Protection Contact: [email protected]
Subject Line: Please include "Privacy Request" or "Data Subject Access Request" in the subject line of your email for faster routing to our compliance team.
Response Time: Acknowledgment within 5 business days; substantive response within 30 calendar days.
Languages Accepted: Requests may be submitted in English or Bahasa Indonesia.
If you are dissatisfied with idn69's response to a privacy complaint, you have the right to escalate the matter to the relevant data protection supervisory authority in your jurisdiction. idn69 commits to cooperating fully with any such supervisory authority investigation.
For general account support, responsible gaming assistance, or questions about your account balance or transactions, the same support email address applies. Our team is available 24 hours a day, 7 days a week, including Indonesian public holidays.
Our FAQ page answers common questions about account security, KYC, and how your payment information is handled. You can also review our full Terms & Conditions or return to the homepage.